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Terms of service

OVERVIEW

This website is operated by Vencenté. Throughout the site, the terms “we”, “us”, and “our” refer to Vencenté. Vencenté offers this website, including all the information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools that are added to the current store shall also be subject to these Terms. You can review the most up-to-date version at any time on this page. We reserve the right to update, modify or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any updates constitutes acceptance of those changes.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You must not use our products or services for any unlawful purpose, and you must not violate any laws in your jurisdiction while using the service (including, but not limited to, copyright laws). You must not transmit any worms, viruses, or malicious code.
Any breach of these Terms will result in the immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over different networks or technical adjustments for compatibility. Credit card details are always encrypted during network transfers.
You agree not to duplicate, reproduce, sell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee that the information on this site is always accurate, complete, or current. The material is provided for general informational purposes only and should not be solely relied upon for decision-making.
We may update or change the contents of this site at any time, but we are not obligated to do so. You agree that it is your responsibility to monitor changes.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Product prices are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service without notice. We are not liable for any price changes, suspensions, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some items or services may be available exclusively through our online store and may have limited quantities. All returns or exchanges are subject to our Return Policy.
We strive to display product images and colours as accurately as possible, but we can’t guarantee your device will reflect true colours.
We reserve the right to limit sales to any person, region, or jurisdiction and may do so on a case-by-case basis.

SECTION 6 –COMMUNICATION REGARDING ORDER ISSUES

If there is an issue with your order, Vencenté will contact you promptly via the email address provided at checkout. If no response is received within 24 hours of our initial communication, we reserve the right to proceed with the most reasonable and plausible action based on the information available, in order to prevent unnecessary delays.

SECTION 7 – BILLING AND ACCOUNT ACCURACY

We reserve the right to cancel or limit any order you place with us. Limits may include per-person, per-household, or per-order restrictions.
You agree to provide current and accurate account and payment information and to keep this information updated for future transactions.

SECTION 8 – OPTIONAL TOOLS

We may provide access to third-party tools we do not monitor or control. You acknowledge that these tools are provided “as is” and we are not liable for any issues arising from their use.

SECTION 9 – THIRD-PARTY LINKS

Some content or services available through our site may include links to third-party sites. We are not responsible for examining or evaluating the accuracy or content of these third-party materials and disclaim any liability for them.

SECTION 10 – USER FEEDBACK AND SUBMISSIONS

If you submit any suggestions, ideas, or feedback to us, you agree that we may use, edit, copy, or share them at our discretion without restriction or compensation to you.
We are not obligated to maintain any feedback in confidence or respond to any user comments.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal data through the site is governed by our https://vencente.com/policies/privacy-policy. Please review it to understand how we handle your information.

SECTION 12 – ERRORS AND INACCURACIES

There may occasionally be typographical errors or inaccuracies on the site relating to product details, pricing, promotions, or availability. We reserve the right to correct any errors and to update or cancel orders at any time without prior notice.

SECTION 13 – PROHIBITED USES

You are prohibited from using the site or its content for:
  • Any illegal purpose
  • Violating intellectual property rights
  • Spreading malware or harmful code
  • Interfering with security features or other users’ access

SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. The service and all products delivered through it are provided “as is” and “as available” without any warranties or conditions.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Vencenté, its team, affiliates, and partners from any claims or demands due to your breach of these Terms or violation of any law or third-party rights.